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Chartwell Best Practices Award to recognize excellence in outage communications at 2009 Summit
ATLANTA - August 5, 2009 - For the second year, Chartwell will recognize utilities' achievements in providing customers with better information during power outages.
The Chartwell Best Practices Award for Outage Communications will honor results-oriented initiatives aimed at improving customer contact and information delivery during outages, both planned and unplanned.
The award is open to entrants of any size electric, gas or combination investor-owned, government-owned or cooperative utility in North America. Vendors and consultants aiding utilities in outage communications endeavors also may enter specific utility programs with permission from the utility involved.
Vancouver-based BC Hydro won the inaugural 2008 award for its multi-faceted "Outage Communications Initiative," launched in response to major outages that affected an estimated 800,000 customers during the 2006-07 winter storm season.
CLICK HERE For information about the Chartwell Best Practices Summit on Outage Communications.
ABOUT CHARTWELL INC.
Chartwell Inc. is a specialized information provider that facilitates knowledge exchange among utility professionals responsible for management practices and technology solutions. Chartwell publishes best practices case studies, quantitative research and electronic newsletters, and hosts conferences and other events for utility professionals.
PRESS CONTACT
Scott Johnson
(404) 237-9099 Ext. 26
sjohnson@chartwellinc.com
