Customer Programs, formerly known as Products, Services and Programs, provides strategic business intelligence that helps you develop, refine and market products, programs and services in the areas of:

• Energy Efficiency/Demand Response
• Customer Segmentation and Market Research
• Communications and Marketing
• Renewables/Distributed Generation Programs
• Other Programs and Products that Utilities Offer End-use Customers

Our experience is unparalleled; we have been researching utility marketing, among other topics, longer than any other utility-focused research firm.

Information is presented through reports, case studies, interviews, analysis, EMACS – The Customer Experience Conference, Summits, Webinars and direct contact with our Customer Programs research analysts.

Recent Research
For a listing of recent reports visit Chartwell's online EnergyLibrary^TM. Note: You will need to register to view the report summaries.

Interested in membership?