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Setting New Standards in Customer Service
Chartwell's Best Practices Summit on Bill Presentment and Payment will provide a forum for utility billing, payment and other customer care professionals to learn about and share ideas on topics such as:
- Driving adoption of online billing and payment services;
- Promoting billing options;
- Mobile technology;
- And more.
Chartwell Summits are designed to bring together thought-leaders in specific areas of utility management – in this case, Bill Presentment and Payment – to share their expertise and experiences in an interactive environment that strips away barriers between “speaker” and “attendee” and allows participants to discover solutions, actionable approaches and inspiration.
Through interactive panels, teaching presentations, small group discussions, and intimate networking opportunities, you will be totally immersed in the nuts and bolts of the issues that face you and a very targeted group of your peers in similar positions at other utilities. Summits are limited in size and scope to allow for a learning experience like no other. The Summit is open to utilities only, with the exception of a small number of summit event sponsors.
Who Should Attend?
Executives, directors and managers of utility billing and payment programs, call centers, Web and IVR teams and other customer-focused departments should attend Chartwell's Best Practices Summit on Bill Presentment and Payment. Come hear cutting- edge case studies from individuals at leading utilities. Participate in thought-provoking discussions and informative roundtables with your peers.
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SPONSORS
Sponsor Opportunities
For sponsorship opportunities, contact Kristy Dickens at 404.237.9099 Ext. 25.
MEDIA SPONSORS
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