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Expertise
Chartwell’s research and events focus on the products, services and programs of hundreds of North American utilities in the areas of:
Our experience and objectivity are unparalleled. Chartwell has been researching and reporting on customer care, marketing and smart grid longer than any other industry research firm through a case studies approach that offers an in-depth look into the industry’s best practices on the customer-facing side of the business. Chartwell analysts are professional journalists and researchers with over 150 years of experience between them. They receive ongoing training for gathering, deciphering and disseminating information. Contact
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