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Chartwell to honor excellence in assisting low-income customers
ATLANTA – January 21, 2009 – The number of customers needing financial aid to pay their utility bills is growing day by day. Since implementing programs to help these customers is more crucial than ever before, Chartwell wants to acknowledge utilities’ efforts in helping those most in need of energy assistance. The Chartwell Best Practices Award for Serving Low-Income Customers recognizes the most innovative management, customer service and/or communications initiatives aimed at assisting this customer segment in area such as, but not limited to, payment assistance, restoring credit standing or energy management efforts.
Recognizing excellence among electric and/or gas utilities in serving low-income customers, this 2009 Chartwell Best Practices Award is open to entrants from any size electric, gas or combination investor-owned, government-owned or cooperative utility in North America. Vendors and consultants aiding utilities in energy assistance endeavors also may enter specific utility programs with permission from the utility involved.
Award entries are due March 6. For entry requirements, an entry form or to enter online, click
here. For information on The Chartwell Best Practices Summit on Serving Low-Income Customers, click
here.
Chartwell Inc., an independent information services company providing best practices research and analysis to the utility and energy industry, facilitates knowledge exchange among utility professionals responsible for management practices and technology solutions.
Press Contact:
Doris Yon
404-237-9099, ext. 29.
